AP 10th Class Social Economics 5th Lesson Bits Consumer Rights

AP 10th Class Social Economics Bits 5th Lesson Consumer Rights

Select and write the most appropriate option :

Question 1.
Which of the following statements about consumer rights is correct?
A) Consumer rights only apply to goods.
B) India is the only country with exclusive authorities for consumer disputes redressal.
C) Consumers must file a case in the District Consumer Commission to seek redressal.
D) Consumers should only move to consumer commissions if the damages incurred are of high value.
Answer:
D) Consumers should only move to consumer commissions if the damages incurred are of high value.

Question 2.
Which of the following is not a way for consumers to express their solidarity?
A) Conducting surveys in their locality to assess consumer alertness.
B) Raising objections to unfair practices of vegetable sellers.
C) Writing letters to consumer organizations and legal institutions.
D) Availing details of ingredients of a product through the Right to Safety.
Answer:
D) Availing details of ingredients of a product through the Right to Safety.

Question 3.
Which of the following statements is incorrect?
A) The RTI Act gives consumers the power to question about civic amenities.
B) The RTI Act ensured that Amrltha received information about the reasons for delay in the declaration of job results.
C) The RTI Act grants consumers the right to know the result in a reasonable time.
D) The RTI Act guarantees a call letter for appointment as a reward for performing  well in an interview.
Answer:
D) The RTI Act guarantees a call letter for appointment as a reward for performing  well in an interview.

Question 4.
Which of the following statements is incorrect regarding consumer rights?
A) Consumer exploitation can occur when producers are powerful and consumers are scattered.
B) The consumer movement in India has been successful in pressuring companies and governments to protect consumers.
C) False information is often passed through media and other sources to attract consumers.
D) The consumer redressal process is simple and quick.
Answer:
D) The consumer redressal process is simple and quick.

Question 5.
Which of the following statements is incorrect about the role of government in protecting consumers?
A) The government should enforce rules and regulations to ensure consumer protection.
B) The government should provide compensation to consumers based on the degree of damage.
C) The government should establish exclusive authorities for consumer dispute redressal.
D) The government should leave consumer protection solely in the hands of market forces.
Answer:
D) The government should leave consumer protection solely in the hands of market forces.

AP 10th Class Social Economics 5th Lesson Bits Consumer Rights

Question 6.
Which of the following is the odd one out?
A) Consumer rights
B) Case histories of consumer exploitation
C) Consumer organizations
D) Consumer movement
Answer:
A) Consumer rights

Question 7.
Which of the following is the odd one out?
A) Marketplaces
B) Consumer protection councils
C) Retail shops
D) Consumer disputes redressal commissions
Answer:
D) Consumer disputes redressal commissions

Question 8.
Which of the following is the odd one out?
A) Need for rules and regulations
B) Exploitation of consumers
C) Market manipulation by powerful companies
D) Origin of the consumer movement
Answer:
D) Origin of the consumer movement

Question 9.
Which of the following is the odd one out?
A) Consumer rights
B) Right to information
C) Right to safety
D) Right to choose
Answer:
C) Right to safety

Question 10.
Which of the following is the odd one out?
A) False claims by companies
B) Legal institutions helping consumers
C) Exploitation of consumers.
D) Right to information about products and services
Answer:
B) Legal institutions helping consumers

AP 10th Class Social Economics 5th Lesson Bits Consumer Rights

Question 11.
Which of the following is the odd one out?
A) Consumer complaints
B) Consumer redressal process
C) Consuiher protection organizations
D) Consumer right to information
Answer:
B) Consumer redressal process

Question 12.
Which of the following is the odd one out?
A) Market manipulation
B) Exploitation of consumers
C) Protection for-consumers
D) Role of government to protect consumers
Answer:
D) Role of government to protect consumers

Question 13.
Which of the following is the odd one out?
A) Roleplay activities
B) Visits to consumer organizations
C) Letter writing activities
D) Conducting surveys on consumer awareness
Answer:
D) Conducting surveys on consumer awareness

Question 14.
Which of the following activities is NOT mentioned in the chapter as a way to explore the issue of consumer rights?
A) Roleplay
B) Visits to consumer organizations
C) Letter writing
D) Making posters collectively
Answer:
D) Making posters collectively

AP 10th Class Social Economics 5th Lesson Bits Consumer Rights

Question 15.
Which of the following is NOT mentioned as a factor contributing to exploitation in the marketplace?
A) Powerful producers
B) Scattered consumers
C) False information
D) Strict rules and regulations
Answer:
D) Strict rules and regulations

Question 16.
Which of the following statements is correct regarding the role of the government in protecting consumers?
A) The government has no role in protecting consumers.
B) The government should protect consumers by enforcing rules and regulations.
C) The government should protect producers instead of consumers.
D) Consumer protection is not a priority for the government.
Answer:
B) The government should protect consumers by enforcing rules and regulations.

Question 17.
Which of the following is an incorrect pair?
A) Availing details of ingredients of a product – Right to safety
B) Agmark – Certification of edible oil and cereals
C) Accident due to faulty engine in a scooter – Dealing with consumer cases
D) District Consumer Commission – Addition of key nutrients to staple foods
Answer:
D) District Consumer Commission – Addition of key nutrients to staple foods

AP 10th Class Social Economics 5th Lesson Bits Consumer Rights

Question 18.
Which of the following pairs is correct?
A) CdPRA – deals with consumer cases
B) Availing details of ingredients of a product – Right to safety
C) Accident due to faulty engine in a scooter – Dealing with consumer cases
D) Agmark-Certification of edible oil and cereals
Answer:
A) CdPRA – deals with consumer cases

Question 19.
Which of the, following statement is false?
A) India is one of the many countries in the world which has exclusive authorities established for consumr disputes redressal.
B) Hallmark is the certification maintained for standardisation of jewellery.
C) It is worthwhile to move to consumer commissions only if the damages incurred are of high value.
D) When a consumer feels that he has been exploited, he must file a case in the District Consumer Commission.
Answer:
C) It is worthwhile to move to consumer commissions only if the damages incurred are of high value.

Question 20.
What is the correct pair for a government act that grants consumers the right to know product information?
A) Right to safety, COPRA
B) Right to information, COPRA
C) Right to choose, Agmark
D) Right to be heard, ISI mark
Answer:
B) Right to information, COPRA

Question 21.
Which pair correctly describes a situation and a consumer’s response to exploitation?
A) Consumers International, addition of key nutrients to staple foods
B) Consumers International, grumbling about being victimized
C) District Consumer Commission, insisting on a bill
D) District Consumer Commission, association of high price with good quality
Answer:
B) Consumers International, grumbling about being victimized

Question 22.
What is the correct pair for an organization that provides Hallmark and ISO certification?
A) Bureau of Indian Standards, Right to information
B) Bureau of Indian Standards, Agency that develops standards for goods and services
C) Consumers International, Right to be heard
D) Consumers International, Dealing with consumer cases
Answer:
B) Bureau of Indian Standards, Agency that develops standards for goods and services

Question 23.
Which pair correctly describes a case study and its outcome in the context of consumer rights?
A) Amritha, an engineering graduate, filed an application under the RTI Act and got compensated.
B) Amritha, an engineering graduate, faced delay in getting compensation for an accident due to a faulty engine in a scooter.
C) Mrs. Krishna, having trouble with a faulty color television, received no response from the Consumer Commission.
D) Mrs. Krishna, having trouble with a faulty color television, had it set right by the
dealer/shop.
Answer:
C) Mrs. Krishna, having trouble with a faulty color television, received no response from the Consumer Commission.

Question 24.
Certifications with their corresponding products:

a) Availing details of ingredients of a product i) Right to safety
b) Agmark ii) Certification of edible oil and cereals
c) Accident due to faulty engine in a scooter iii) Dealing with consumer cases
d) District Consumer Commission iv) Agency that develop standards for goods and services
e) Food fortification v) Certification maintained for

A) a – iii, b – ii, c – i, d – iv, e – v
B) a – i, b – ii, c – iii, d – iv, e – v
C) a – v, b – iv, c – ii, d – ii, e – i
D) a – ii, b – iii, c – i, d – iv, e – v
Answer:
A) a – iii, b – ii, c – i, d – iv, e – v

a) Availing details of ingredients of a product iii) Dealing with consumer cases
b) Agmark ii) Certification of edible oil and cereals
c) Accident due to faulty engine in a scooter i) Right to safety
d) District Consumer Commission iv) Agency that develop standards for goods and services
e) Food fortification v) Certification maintained for

AP 10th Class Social Economics 5th Lesson Bits Consumer Rights

Question 25.
Match the following activities with their corresponding descriptions:

a) Filing a case in the District Consumer Commission i) Expert certifies the purity and quality of goods
b) Availing Hallmark and ISO certification ii) Consumer’s right to get compensation
c) Consumers set up their own associations iii) Seeking redressal from consumer disputes
d) Consumers request for compensation iv) Consumers express solidarity

A) a – i, b – ii, c – iii, d – iv
B) a – iii, b – i, c – iv, c – ii
C) a – iv, b – iii, c – ii, d – i
D) a – ii, b – i, c – iv, d – iii
Answer:
A) a – i, b – ii, c – iii, d – iv

a) Filing a case in the District Consumer Commission i) Expert certifies the purity and quality of goods
b) Availing Hallmark and ISO certification ii) Consumer’s right to get compensation
c) Consumers set up their own associations iii) Seeking redressal from consumer disputes
d) Consumers request for compensation iv) Consumers express solidarity

Question 26.
Consumer redressal processes with their corresponding descriptions:

a) COPRA i) Agency that manages product standards
b) RTIAct ii) Certification for jewellery
c) Bureau of Indian Standards iii) Law protecting consumer rights
d) Hallmark iv) Right to information

A) a – iii, b – iv, c – i, d – ii
B) a – i, b – ii, c – ill, d – iv
C) i – ii b – iii, c – i d – iv
D) a – iv, b – iii, c – ii d – i
Answer:

a) COPRA iii) Law protecting consumer rights
b) RTIAct iv) Right to information
c) Bureau of Indian Standards i) Agency that manages product standards
d) Hallmark ii) Certification for jewellery

Question 27.
Which of the following statements is true about consumer rights?
A) Consumer rights only apply to goods and not services.
B) The consumer movement in India has not been successful in bringing pressure on companies and governments.
C) False information is not a common tactic used to attract consumers in the marketplace.
D) Rules and regulations are necessary to protect consumers from exploitation.
Answer:
D) Rules and regulations are necessary to protect consumers from exploitation.

Question 28.
Which of the following is an example of a consumer’s right to information?
A) Availing details of ingredients of a product.
B) Paying by tneter when travelling by auto.
C) Believing that the shopkeeper never cheats a regular customer.
D) Comparing the price paid with those of others.
Answer:
A) Availing details of ingredients of a product.

AP 10th Class Social Economics 5th Lesson Bits Consumer Rights

Question 29.
What is the purpose of the Right to Information Act?
A) To ensure that consumers always pay the lowest price for products.
B) To protect consumers from receiving false information in the marketplace.
C) To provide consumers with the right to know the reasons behind delays or lack of information.
D) To certify the standardization of jewelry.
Answer:
C) To provide consumers with the right to know the reasons behind delays or lack of information.

Question 30.
Assertion : The consumer movement in India originated to protect consumer interests against unethical business practices.
Reason : Consumers had legal mechanisms available previously to address unfair trade practices.
A) Both A and R are true and R is the correct explanation of A
B) Both A and R are true but R Is NOT the correct explanation of A
C) A is true but R is false
D) A is false but R is true
Answer:
C) A is true but R is false

Question 31.
Assertion : Consumer rights include the right to safety and full information about products.
Reason : Knowledge of risks and proper usage enables consumers to make wise choices.
A) Both A and R are true and R is the correct explanation of A
B) Both A and-R are true but R is NOT the correct explanation of A
C) A is true but R is false
D) A is false but R is true
Answer:
A) Both A and R are true and R is the correct explanation of A

Question 32.
Assertion : Consumers.have a right to file complaints and seek redressal for deficiencies or damages.
Reason : Consumer grievances need not be addressed once a sale is completed.
A) Both A and R are true and R is the correct explanation of A
B) Both A and R are true and R is NOT the correct explanation of A
C) A is true but R is false
D) A is false but R is true
Answer:
C) A is true but R is false

Question 33.
Assertion : The consumer movement arose from dissatisfaction due to unfair seller practices.
Reason : Consumers previously had legal avenues to address marketplace exploitation.
A) Both A and R are true and R is the correct explanation of A
B) Both A and R are true but R is NOT the correct explanation of A
C) A is true but R is false
D) A is false but R is true
Answer:
C) A is true but R is false

10th Class Social Bits

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